Shipping policy

Shipping & Delivery Policy

Thank you for shopping with us! We are committed to providing fast and reliable shipping for our customers. Below you will find important details about our shipping process, delivery times, and policies for both United States and United Kingdom.

Shipping Regions

  • United States: We  offer shipping across over 50 states, except Alaska, Guam, and Hawaii.
  • United Kingdom: We ship to all addresses within the UK.

Shipping Methods & Delivery Times

We offer a range of shipping options to ensure your order reaches you safely and as quickly as possible. Delivery times are estimates, and may vary depending on your location and the product's availability.If you have any specific requirements regarding shipping time, please contact our customer support team at support@lifes7.com .

Shipping Method Estimated Delivery Time (US) Estimated Delivery Time (UK) Shipping Fee
Standard Shipping 10-20 business days 10-20 business days               Free 


Processing Time

  • Orders are typically processed within 5 business days after receipt of payment.
  • Orders placed on weekends or holidays will be processed on the next business day.

Free Shipping

  • Free shipping only applies to Standard Shipping for US and UK orders.

International Shipping (US and UK)

  • We ship internationally to the United States and the United Kingdom.
  • Delivery times can vary depending on the shipping method and location.
  • Customers are responsible for any customs duties, taxes, or import fees associated with their order. These charges are levied by the destination country and are typically collected at the time of delivery.

Order Tracking

Once your order has shipped, you will receive an email with a tracking number and link to track your shipment. Please note that it may take 24-48 hours for tracking information to be updated in the courier’s system.

Packaging

  • We take great care in packaging your items to ensure they arrive in perfect condition.
  • Orders will be packed in standard, durable packaging, and we aim to minimize waste whenever possible.

Lost or Stolen Packages

  • We are not responsible for lost, stolen, or delayed packages once the courier has confirmed delivery.
  • If you suspect your package has been lost or stolen, please contact the carrier immediately using the tracking information provided.
  • For any delivery issues or claims, please reach out to our customer support team.

Shipping Restrictions

  • Some items may not be eligible for international shipping due to size, weight, or regulatory restrictions. If an item is not available for shipping to your location, you will be notified before completing your purchase.
  • Certain remote locations in the US and UK may experience extended delivery times or shipping limitations.

Customs and Import Duties (For UK and US Customers)

  • For international shipments, please note that customs duties and taxes may apply once the order reaches your country.
  • These fees are the responsibility of the buyer, and you will be notified by the carrier once the shipment arrives in your country.
  • Unfortunately, we do not have control over these fees and cannot predict what they may be.

Returns and Exchanges

  • Please refer to our Returns & Refunds Policy for information on how to return or exchange your products. We want you to be fully satisfied with your purchase!

Why Shop with Us?

  • Fast Delivery: We offer a variety of shipping options to ensure your orders arrive quickly.
  • Free Shipping
  • International Service: We ship across the US and UK, with fast and reliable delivery options.

If you have any questions about shipping or delivery, feel free to contact our customer support team at support@lifes7.com . Thank you for choosing us!

Address: DYNAMIC MOMENTS LTD, 71-75 Shelton Street, Covent Garden, London WC2H 9JQ, UK